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Customer feedback - Services provided by Liberty London

posted 2 Sept 2013, 11:24 by Rekha Maharaj   [ updated 30 Oct 2020, 15:57 ]
I have been a regular customer of REN and though I am probably not your normal customer being a 25 year old
male I can still appreciate good products and an excellent services. I have been buying from the store a lot of
REN products over the years and I have recommended your products to a lot of others also, even buying as gifts
for family and friends.

More recently I have taken up the offers of £45 facial redeemable against products and have had 4 treatments
over the last few months. I want to provide some feedback on your Skincare Specialist Rekha. 

I have found this lady to be kind, most polite, very gentle and I would perhaps go as far as saying one of the nicest
souls I have ever met. This lady is a true gem and the treatments she has done on my face have been out of this world. I did have one done with who I believe to be the regular therapist there with red hair and I am sorry to say it was not
even remotely in the same league. 

The facial Rekha gives using Ren products is fantastic, I feel so relaxed and zoned out during it and I come away a happy
customer with some products to take away too. This lady has put me so at ease during some appointments I have told her
my life story even and I believe she is a true asset to your company.

I can say certainly from my point of view I have spent a lot of money with REN due to this lady telling me how good your
products are and wanting to come back for another treatment with her. I always ask for her by name as I know do others.
She is a hard working, passionate member of your team and I thank her from the bottom of my heart for all she has done
for me during my treatments with REN. I do hope you will pass on my feedback to her and I hope she is rewarded accordingly
by your company in the future as she is a true asset to your team. 

I have never put pen to paper before as I am too busy but I simply felt it must be said as I look forward to seeing her each
time I go. 

Thank you REN but most importantly thank you Rekha.

Best Wishes,
Mr J Ardron - June 15th, 2012